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All the product's rerutrn policies are not same. There are some Grocessary has no return policies. Before buy any product pllease see the return policies of that product. Some common things to return has given bellow..

Conditions for Returns

1. The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
2. The product must include the original tags, user manual, warranty cards, freebies and accessories.
3. The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of Khulna Service's packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box.

4. If you are located in Khulna city, then you will be able to avail drop off facility from specific areas. If you are located outside  Khulna, Also, you can return the product in below address and send it through Sundarban Courier Service  : attn to,  Md. Mursalin Ahamed , Khulna service (khulnaservice.com) Address: House no # 92, Road No  #1,Nirala R/A,Khulna, Bangladesh